Currently in active development

Stop Firefighting.
Start Fixing.

Q-Root gives your team standardised exception and error management — so you find the root cause in seconds, not hours. Bring your whole organisation along for the fix.

Interested in Q-Root? We're actively building and looking for expressions of interest. Get in touch at enquiries@rtbss.co.uk or visit www.rtbss.co.uk to learn more about us.

Sound Familiar?

Most teams wrestle with the same exception management problems — day after day.

Errors Buried in Logs

Critical errors hiding in log files that nobody reads. You only discover them when a client or stakeholder complains.

Business Teams Left Waiting

Business areas own the bad data and broken processes — but they can't see or understand the issues. Everything funnels through developers.

No SLAs, No Ownership

No defined response times, no escalation paths, no accountability. Issues linger in backlogs for weeks — or forever.

Q-Root fixes all three.

How Q-Root Transforms Exception Management

Three pillars that make the difference between reactive firefighting and proactive resolution.

Standardised Root Cause Analysis

Every error and exception captured with full context — far beyond stack traces. Curated messaging points directly to the problem and the solution. Root cause analysis becomes so simple that users immediately start fixing.

Business Ownership of Issues

Non-technical teams see, understand, and resolve their own issues — without a developer bottleneck. The people who own the data and processes own the fix. Concurrency across your whole organisation.

SLA-Driven Workflows

Define response times per exception type. Multi-level escalation with office hours awareness. Breach alerts keep your team accountable. Assign, track, resolve — and prove it.

Up and Running in Minutes

1

Sign Up

Create your account in 60 seconds. No credit card required.

2

Set Up Your Workspace

Create your organisation and define your first Solution to monitor.

3

Integrate & Monitor

Use our SQL procedures, REST API, or scripts to capture issues — then watch Q-Root do the rest.

< 60s

To sign up and start monitoring

30 min

Average developer integration time

100%

Audit trail coverage per exception

24/7

SLA monitoring with office hours awareness

Q-Root is in active development — we're looking for expressions of interest.

Get in touch to learn more and be among the first to use Q-Root.

Email Us